Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 12151
VM0012151Membermember12151@example.test · +601110012151 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
896
Current loyalty balance
Lifetime Spend
RM 1,121
Across 10 visits
Total Visits
10
Since 2026-04-22
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
896 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 14
Outlet purchase
2026-09-19 · Member activity · RM 110.25
App session
2026-09-07 · OPLUMO Outlet 14
Points credited
2026-08-26 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 14
Outlet purchase
2026-08-02 · Member activity · RM 139.65
Points credited
2026-07-21 · OPLUMO Outlet 14
Outlet purchase
2026-07-09 · Member activity · RM 154.35