Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12144
VM0012144Platinummember12144@example.test · +601110012144 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
7,129
Current loyalty balance
Lifetime Spend
RM 8,911
Across 44 visits
Total Visits
44
Since 2024-08-25
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
7,129 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 7
Outlet purchase
2026-09-26 · Member activity · RM 123.75
App session
2026-09-14 · OPLUMO Outlet 7
Points credited
2026-09-02 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 7
Outlet purchase
2026-08-09 · Member activity · RM 156.75
Points credited
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 173.25