Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 12140
VM0012140Silvermember12140@example.test · +601110012140 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,112
Current loyalty balance
Lifetime Spend
RM 1,391
Across 21 visits
Total Visits
21
Since 2025-10-10
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,112 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 3
Outlet purchase
2026-09-23 · Member activity · RM 43.50
App session
2026-09-11 · OPLUMO Outlet 3
Points credited
2026-08-30 · Member activity · RM 49.30
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 3
Outlet purchase
2026-08-06 · Member activity · RM 55.10
Points credited
2026-07-25 · OPLUMO Outlet 3
Outlet purchase
2026-07-13 · Member activity · RM 60.90