Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 12134
VM0012134Goldmember12134@example.test · +601110012134 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
2,980
Current loyalty balance
Lifetime Spend
RM 3,725
Across 36 visits
Total Visits
36
Since 2024-12-26
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,980 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 14
Outlet purchase
2026-09-05 · Member activity · RM 73.50
App session
2026-08-24 · OPLUMO Outlet 14
Points credited
2026-08-12 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 14
Outlet purchase
2026-07-19 · Member activity · RM 93.10
Points credited
2026-07-07 · OPLUMO Outlet 14
Outlet purchase
2026-06-25 · Member activity · RM 102.90