Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12129
VM0012129Silvermember12129@example.test · +601110012129 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,366
Current loyalty balance
Lifetime Spend
RM 1,708
Across 21 visits
Total Visits
21
Since 2025-05-26
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,366 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 9
Outlet purchase
2026-05-09 · Member activity · RM 71.25
App session
2026-04-27 · OPLUMO Outlet 9
Points credited
2026-04-15 · Member activity · RM 80.75
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 9
Outlet purchase
2026-03-22 · Member activity · RM 90.25
Points credited
2026-03-10 · OPLUMO Outlet 9
Outlet purchase
2026-02-26 · Member activity · RM 99.75