Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12120
VM0012120Silvermember12120@example.test · +601110012120 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,352
Current loyalty balance
Lifetime Spend
RM 2,940
Across 44 visits
Total Visits
44
Since 2024-03-04
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,352 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 17
Outlet purchase
2026-04-05 · Member activity · RM 47.25
App session
2026-03-24 · OPLUMO Outlet 17
Points credited
2026-03-12 · Member activity · RM 53.55
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 17
Outlet purchase
2026-02-16 · Member activity · RM 59.85
Points credited
2026-02-04 · OPLUMO Outlet 17
Outlet purchase
2026-01-23 · Member activity · RM 66.15