Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12117
VM0012117Silvermember12117@example.test · +601110012117 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,085
Current loyalty balance
Lifetime Spend
RM 1,357
Across 35 visits
Total Visits
35
Since 2025-01-21
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,085 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 14
Outlet purchase
2026-09-13 · Member activity · RM 26.25
App session
2026-09-01 · OPLUMO Outlet 14
Points credited
2026-08-20 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 14
Outlet purchase
2026-07-27 · Member activity · RM 33.25
Points credited
2026-07-15 · OPLUMO Outlet 14
Outlet purchase
2026-07-03 · Member activity · RM 36.75