Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12106
VM0012106Goldmember12106@example.test · +601110012106 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,127
Current loyalty balance
Lifetime Spend
RM 3,909
Across 35 visits
Total Visits
35
Since 2024-09-29
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 3
Outlet purchase
2026-05-22 · Member activity · RM 107.25
App session
2026-05-10 · OPLUMO Outlet 3
Points credited
2026-04-28 · Member activity · RM 121.55
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 3
Outlet purchase
2026-04-04 · Member activity · RM 135.85
Points credited
2026-03-23 · OPLUMO Outlet 3
Outlet purchase
2026-03-11 · Member activity · RM 150.15