Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12105
VM0012105Silvermember12105@example.test · +601110012105 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
1,320
Current loyalty balance
Lifetime Spend
RM 1,650
Across 42 visits
Total Visits
42
Since 2024-05-04
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,320 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 2
Outlet purchase
2026-04-30 · Member activity · RM 27.00
App session
2026-04-18 · OPLUMO Outlet 2
Points credited
2026-04-06 · Member activity · RM 30.60
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 2
Outlet purchase
2026-03-13 · Member activity · RM 34.20
Points credited
2026-03-01 · OPLUMO Outlet 2
Outlet purchase
2026-02-17 · Member activity · RM 37.80