Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12093
VM0012093Membermember12093@example.test · +601110012093 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
77
Current loyalty balance
Lifetime Spend
RM 97
Across 2 visits
Total Visits
2
Since 2026-07-16
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
67d
2026-08-03
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
77 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 7
Outlet purchase
2026-07-22 · Member activity · RM 45.00
App session
2026-07-10 · OPLUMO Outlet 7
Points credited
2026-06-28 · Member activity · RM 51.00
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 7
Outlet purchase
2026-06-04 · Member activity · RM 57.00
Points credited
2026-05-23 · OPLUMO Outlet 7
Outlet purchase
2026-05-11 · Member activity · RM 63.00