Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01209
VM0001209Goldmember1209@example.test · +601110001209 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
4,722
Current loyalty balance
Lifetime Spend
RM 5,903
Across 40 visits
Total Visits
40
Since 2024-09-26
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,722 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 3
Outlet purchase
2026-08-17 · Member activity · RM 115.50
App session
2026-08-05 · OPLUMO Outlet 3
Points credited
2026-07-24 · Member activity · RM 130.90
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 3
Outlet purchase
2026-06-30 · Member activity · RM 146.30
Points credited
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 161.70