Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 12083
VM0012083Silvermember12083@example.test · +601110012083 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
1,019
Current loyalty balance
Lifetime Spend
RM 1,274
Across 35 visits
Total Visits
35
Since 2025-01-22
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,019 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 14
Outlet purchase
2026-09-14 · Member activity · RM 22.50
App session
2026-09-02 · OPLUMO Outlet 14
Points credited
2026-08-21 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 14
Outlet purchase
2026-07-28 · Member activity · RM 28.50
Points credited
2026-07-16 · OPLUMO Outlet 14
Outlet purchase
2026-07-04 · Member activity · RM 31.50