Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12072
VM0012072Goldmember12072@example.test · +601110012072 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
3,374
Current loyalty balance
Lifetime Spend
RM 4,219
Across 38 visits
Total Visits
38
Since 2024-06-29
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,374 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 108.75
App session
2026-04-02 · OPLUMO Outlet 3
Points credited
2026-03-21 · Member activity · RM 123.25
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 3
Outlet purchase
2026-02-25 · Member activity · RM 137.75
Points credited
2026-02-13 · OPLUMO Outlet 3
Outlet purchase
2026-02-01 · Member activity · RM 152.25