Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 12065
VM0012065Membermember12065@example.test · +601110012065 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
467
Current loyalty balance
Lifetime Spend
RM 584
Across 6 visits
Total Visits
6
Since 2026-03-31
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
467 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 13
Outlet purchase
2026-06-17 · Member activity · RM 62.25
App session
2026-06-05 · OPLUMO Outlet 13
Points credited
2026-05-24 · Member activity · RM 70.55
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 13
Outlet purchase
2026-04-30 · Member activity · RM 78.85
Points credited
2026-04-18 · OPLUMO Outlet 13
Outlet purchase
2026-04-06 · Member activity · RM 87.15