Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12060
VM0012060Membermember12060@example.test · +601110012060 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
137
Current loyalty balance
Lifetime Spend
RM 172
Across 1 visits
Total Visits
1
Since 2026-09-16
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
137 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 8
Outlet purchase
2026-09-22 · Member activity · RM 114.75
App session
2026-09-10 · OPLUMO Outlet 8
Points credited
2026-08-29 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 8
Outlet purchase
2026-08-05 · Member activity · RM 145.35
Points credited
2026-07-24 · OPLUMO Outlet 8
Outlet purchase
2026-07-12 · Member activity · RM 160.65