Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12054
VM0012054Membermember12054@example.test · +601110012054 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
258
Current loyalty balance
Lifetime Spend
RM 323
Across 8 visits
Total Visits
8
Since 2026-01-04
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
258 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 2
Outlet purchase
2026-04-28 · Member activity · RM 32.25
App session
2026-04-16 · OPLUMO Outlet 2
Points credited
2026-04-04 · Member activity · RM 36.55
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 2
Outlet purchase
2026-03-11 · Member activity · RM 40.85
Points credited
2026-02-27 · OPLUMO Outlet 2
Outlet purchase
2026-02-15 · Member activity · RM 45.15