Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12048
VM0012048Silvermember12048@example.test · +601110012048 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
2,336
Current loyalty balance
Lifetime Spend
RM 2,921
Across 23 visits
Total Visits
23
Since 2025-05-01
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,336 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 13
Outlet purchase
2026-05-20 · Member activity · RM 94.50
App session
2026-05-08 · OPLUMO Outlet 13
Points credited
2026-04-26 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 13
Outlet purchase
2026-04-02 · Member activity · RM 119.70
Points credited
2026-03-21 · OPLUMO Outlet 13
Outlet purchase
2026-03-09 · Member activity · RM 132.30