Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12045
VM0012045Membermember12045@example.test · +601110012045 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
422
Current loyalty balance
Lifetime Spend
RM 528
Across 4 visits
Total Visits
4
Since 2026-08-10
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
422 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 10
Outlet purchase
2026-09-21 · Member activity · RM 81.75
App session
2026-09-09 · OPLUMO Outlet 10
Points credited
2026-08-28 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 10
Outlet purchase
2026-08-04 · Member activity · RM 103.55
Points credited
2026-07-23 · OPLUMO Outlet 10
Outlet purchase
2026-07-11 · Member activity · RM 114.45