Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 12025
VM0012025Membermember12025@example.test · +601110012025 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
706
Current loyalty balance
Lifetime Spend
RM 883
Across 14 visits
Total Visits
14
Since 2026-02-06
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
706 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 7
Outlet purchase
2026-09-16 · Member activity · RM 53.25
App session
2026-09-04 · OPLUMO Outlet 7
Points credited
2026-08-23 · Member activity · RM 60.35
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 7
Outlet purchase
2026-07-30 · Member activity · RM 67.45
Points credited
2026-07-18 · OPLUMO Outlet 7
Outlet purchase
2026-07-06 · Member activity · RM 74.55