Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12012
VM0012012Membermember12012@example.test · +601110012012 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
480
Current loyalty balance
Lifetime Spend
RM 601
Across 6 visits
Total Visits
6
Since 2026-06-29
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
480 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 11
Outlet purchase
2026-09-15 · Member activity · RM 66.75
App session
2026-09-03 · OPLUMO Outlet 11
Points credited
2026-08-22 · Member activity · RM 75.65
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 11
Outlet purchase
2026-07-29 · Member activity · RM 84.55
Points credited
2026-07-17 · OPLUMO Outlet 11
Outlet purchase
2026-07-05 · Member activity · RM 93.45