Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01201
VM0001201Membermember1201@example.test · +601110001201 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
86
Current loyalty balance
Lifetime Spend
RM 109
Across 3 visits
Total Visits
3
Since 2026-07-21
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
86 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 12
Outlet purchase
2026-08-14 · Member activity · RM 27.00
App session
2026-08-02 · OPLUMO Outlet 12
Points credited
2026-07-21 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 34.20
Points credited
2026-06-15 · OPLUMO Outlet 12
Outlet purchase
2026-06-03 · Member activity · RM 37.80