Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11986
VM0011986Silvermember11986@example.test · +601110011986 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,606
Current loyalty balance
Lifetime Spend
RM 2,009
Across 18 visits
Total Visits
18
Since 2025-07-02
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,606 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 2
Outlet purchase
2026-04-22 · Member activity · RM 89.25
App session
2026-04-10 · OPLUMO Outlet 2
Points credited
2026-03-29 · Member activity · RM 101.15
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 2
Outlet purchase
2026-03-05 · Member activity · RM 113.05
Points credited
2026-02-21 · OPLUMO Outlet 2
Outlet purchase
2026-02-09 · Member activity · RM 124.95