Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 11979
VM0011979Membermember11979@example.test · +601110011979 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
328
Current loyalty balance
Lifetime Spend
RM 411
Across 8 visits
Total Visits
8
Since 2026-05-14
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 12
Outlet purchase
2026-09-05 · Member activity · RM 33.00
App session
2026-08-24 · OPLUMO Outlet 12
Points credited
2026-08-12 · Member activity · RM 37.40
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 12
Outlet purchase
2026-07-19 · Member activity · RM 41.80
Points credited
2026-07-07 · OPLUMO Outlet 12
Outlet purchase
2026-06-25 · Member activity · RM 46.20