Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11965
VM0011965Membermember11965@example.test · +601110011965 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
687
Current loyalty balance
Lifetime Spend
RM 859
Across 9 visits
Total Visits
9
Since 2026-04-30
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 15
Outlet purchase
2026-09-09 · Member activity · RM 81.75
App session
2026-08-28 · OPLUMO Outlet 15
Points credited
2026-08-16 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 15
Outlet purchase
2026-07-23 · Member activity · RM 103.55
Points credited
2026-07-11 · OPLUMO Outlet 15
Outlet purchase
2026-06-29 · Member activity · RM 114.45