Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11950
VM0011950Membermember11950@example.test · +601110011950 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
608
Current loyalty balance
Lifetime Spend
RM 761
Across 20 visits
Total Visits
20
Since 2025-06-17
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
608 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 17
Outlet purchase
2026-05-13 · Member activity · RM 32.25
App session
2026-05-01 · OPLUMO Outlet 17
Points credited
2026-04-19 · Member activity · RM 36.55
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 17
Outlet purchase
2026-03-26 · Member activity · RM 40.85
Points credited
2026-03-14 · OPLUMO Outlet 17
Outlet purchase
2026-03-02 · Member activity · RM 45.15