Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11937
VM0011937Goldmember11937@example.test · +601110011937 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
4,226
Current loyalty balance
Lifetime Spend
RM 5,283
Across 31 visits
Total Visits
31
Since 2025-04-09
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,226 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 4
Outlet purchase
2026-09-19 · Member activity · RM 114.00
App session
2026-09-07 · OPLUMO Outlet 4
Points credited
2026-08-26 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 4
Outlet purchase
2026-08-02 · Member activity · RM 144.40
Points credited
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 159.60