Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11862
VM0011862Membermember11862@example.test · +601110011862 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
858
Current loyalty balance
Lifetime Spend
RM 1,073
Across 7 visits
Total Visits
7
Since 2026-05-17
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 14
Outlet purchase
2026-08-21 · Member activity · RM 135.00
App session
2026-08-09 · OPLUMO Outlet 14
Points credited
2026-07-28 · Member activity · RM 153.00
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 14
Outlet purchase
2026-07-04 · Member activity · RM 171.00
Points credited
2026-06-22 · OPLUMO Outlet 14
Outlet purchase
2026-06-10 · Member activity · RM 189.00