Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11842
VM0011842Membermember11842@example.test · +601110011842 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
116
Current loyalty balance
Lifetime Spend
RM 146
Across 1 visits
Total Visits
1
Since 2026-06-14
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
116 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 11
Outlet purchase
2026-06-20 · Member activity · RM 102.75
App session
2026-06-08 · OPLUMO Outlet 11
Points credited
2026-05-27 · Member activity · RM 116.45
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 11
Outlet purchase
2026-05-03 · Member activity · RM 130.15
Points credited
2026-04-21 · OPLUMO Outlet 11
Outlet purchase
2026-04-09 · Member activity · RM 143.85