Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 11835
VM0011835Membermember11835@example.test · +601110011835 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
84
Current loyalty balance
Lifetime Spend
RM 106
Across 2 visits
Total Visits
2
Since 2026-06-15
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
98d
2026-07-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
84 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 4
Outlet purchase
2026-06-21 · Member activity · RM 42.75
App session
2026-06-09 · OPLUMO Outlet 4
Points credited
2026-05-28 · Member activity · RM 48.45
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 4
Outlet purchase
2026-05-04 · Member activity · RM 54.15
Points credited
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 59.85