Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 11823
VM0011823Goldmember11823@example.test · +601110011823 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
4,553
Current loyalty balance
Lifetime Spend
RM 5,692
Across 41 visits
Total Visits
41
Since 2024-09-16
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,553 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 9
Outlet purchase
2026-08-25 · Member activity · RM 96.00
App session
2026-08-13 · OPLUMO Outlet 9
Points credited
2026-08-01 · Member activity · RM 108.80
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 9
Outlet purchase
2026-07-08 · Member activity · RM 121.60
Points credited
2026-06-26 · OPLUMO Outlet 9
Outlet purchase
2026-06-14 · Member activity · RM 134.40