Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11820
VM0011820Membermember11820@example.test · +601110011820 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
420
Current loyalty balance
Lifetime Spend
RM 526
Across 20 visits
Total Visits
20
Since 2025-06-25
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
420 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 6
Outlet purchase
2026-05-21 · Member activity · RM 26.25
App session
2026-05-09 · OPLUMO Outlet 6
Points credited
2026-04-27 · Member activity · RM 29.75
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 6
Outlet purchase
2026-04-03 · Member activity · RM 33.25
Points credited
2026-03-22 · OPLUMO Outlet 6
Outlet purchase
2026-03-10 · Member activity · RM 36.75