Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
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Daniel 01182
VM0001182Membermember1182@example.test · +601110001182 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
684
Current loyalty balance
Lifetime Spend
RM 856
Across 30 visits
Total Visits
30
Since 2025-02-06
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
88d
2026-07-13
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
684 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 10
Outlet purchase
2026-07-01 · Member activity · RM 21.75
App session
2026-06-19 · OPLUMO Outlet 10
Points credited
2026-06-07 · Member activity · RM 24.65
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 10
Outlet purchase
2026-05-14 · Member activity · RM 27.55
Points credited
2026-05-02 · OPLUMO Outlet 10
Outlet purchase
2026-04-20 · Member activity · RM 30.45