Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11810
VM0011810Membermember11810@example.test · +601110011810 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
69
Current loyalty balance
Lifetime Spend
RM 87
Across 3 visits
Total Visits
3
Since 2026-09-01
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
69 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 13
Outlet purchase
2026-09-25 · Member activity · RM 22.50
App session
2026-09-13 · OPLUMO Outlet 13
Points credited
2026-09-01 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 13
Outlet purchase
2026-08-08 · Member activity · RM 28.50
Points credited
2026-07-27 · OPLUMO Outlet 13
Outlet purchase
2026-07-15 · Member activity · RM 31.50