Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01181
VM0001181Membermember1181@example.test · +601110001181 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
156
Current loyalty balance
Lifetime Spend
RM 196
Across 4 visits
Total Visits
4
Since 2026-04-09
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 9
Outlet purchase
2026-05-21 · Member activity · RM 30.75
App session
2026-05-09 · OPLUMO Outlet 9
Points credited
2026-04-27 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 38.95
Points credited
2026-03-22 · OPLUMO Outlet 9
Outlet purchase
2026-03-10 · Member activity · RM 43.05