Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11796
VM0011796Goldmember11796@example.test · +601110011796 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,881
Current loyalty balance
Lifetime Spend
RM 4,852
Across 31 visits
Total Visits
31
Since 2025-04-03
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,881 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 16
Outlet purchase
2026-09-13 · Member activity · RM 94.50
App session
2026-09-01 · OPLUMO Outlet 16
Points credited
2026-08-20 · Member activity · RM 107.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 16
Outlet purchase
2026-07-27 · Member activity · RM 119.70
Points credited
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 132.30