Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11790
VM0011790Membermember11790@example.test · +601110011790 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
716
Current loyalty balance
Lifetime Spend
RM 895
Across 26 visits
Total Visits
26
Since 2025-02-03
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
716 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 10
Outlet purchase
2026-04-17 · Member activity · RM 23.25
App session
2026-04-05 · OPLUMO Outlet 10
Points credited
2026-03-24 · Member activity · RM 26.35
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 10
Outlet purchase
2026-02-28 · Member activity · RM 29.45
Points credited
2026-02-16 · OPLUMO Outlet 10
Outlet purchase
2026-02-04 · Member activity · RM 32.55