Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 11789
VM0011789Membermember11789@example.test · +601110011789 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
562
Current loyalty balance
Lifetime Spend
RM 703
Across 27 visits
Total Visits
27
Since 2025-03-28
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
562 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 9
Outlet purchase
2026-06-27 · Member activity · RM 18.75
App session
2026-06-15 · OPLUMO Outlet 9
Points credited
2026-06-03 · Member activity · RM 21.25
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 9
Outlet purchase
2026-05-10 · Member activity · RM 23.75
Points credited
2026-04-28 · OPLUMO Outlet 9
Outlet purchase
2026-04-16 · Member activity · RM 26.25