Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 11776
VM0011776Silvermember11776@example.test · +601110011776 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,137
Current loyalty balance
Lifetime Spend
RM 1,422
Across 14 visits
Total Visits
14
Since 2025-10-07
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,137 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 13
Outlet purchase
2026-05-17 · Member activity · RM 87.75
App session
2026-05-05 · OPLUMO Outlet 13
Points credited
2026-04-23 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 13
Outlet purchase
2026-03-30 · Member activity · RM 111.15
Points credited
2026-03-18 · OPLUMO Outlet 13
Outlet purchase
2026-03-06 · Member activity · RM 122.85