Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01176
VM0001176Silvermember1176@example.test · +601110001176 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
1,286
Current loyalty balance
Lifetime Spend
RM 1,609
Across 21 visits
Total Visits
21
Since 2025-05-08
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,286 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 4
Outlet purchase
2026-04-21 · Member activity · RM 46.50
App session
2026-04-09 · OPLUMO Outlet 4
Points credited
2026-03-28 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 4
Outlet purchase
2026-03-04 · Member activity · RM 58.90
Points credited
2026-02-20 · OPLUMO Outlet 4
Outlet purchase
2026-02-08 · Member activity · RM 65.10