Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 11755
VM0011755Membermember11755@example.test · +601110011755 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
761
Current loyalty balance
Lifetime Spend
RM 952
Across 7 visits
Total Visits
7
Since 2026-02-18
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
761 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 9
Outlet purchase
2026-05-25 · Member activity · RM 108.75
App session
2026-05-13 · OPLUMO Outlet 9
Points credited
2026-05-01 · Member activity · RM 123.25
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 9
Outlet purchase
2026-04-07 · Member activity · RM 137.75
Points credited
2026-03-26 · OPLUMO Outlet 9
Outlet purchase
2026-03-14 · Member activity · RM 152.25