Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11749
VM0011749Silvermember11749@example.test · +601110011749 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,220
Current loyalty balance
Lifetime Spend
RM 1,526
Across 30 visits
Total Visits
30
Since 2024-12-31
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,220 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 3
Outlet purchase
2026-05-25 · Member activity · RM 35.25
App session
2026-05-13 · OPLUMO Outlet 3
Points credited
2026-05-01 · Member activity · RM 39.95
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 3
Outlet purchase
2026-04-07 · Member activity · RM 44.65
Points credited
2026-03-26 · OPLUMO Outlet 3
Outlet purchase
2026-03-14 · Member activity · RM 49.35