Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11733
VM0011733Silvermember11733@example.test · +601110011733 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,253
Current loyalty balance
Lifetime Spend
RM 2,817
Across 21 visits
Total Visits
21
Since 2025-05-28
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,253 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 4
Outlet purchase
2026-05-11 · Member activity · RM 122.25
App session
2026-04-29 · OPLUMO Outlet 4
Points credited
2026-04-17 · Member activity · RM 138.55
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 4
Outlet purchase
2026-03-24 · Member activity · RM 154.85
Points credited
2026-03-12 · OPLUMO Outlet 4
Outlet purchase
2026-02-28 · Member activity · RM 171.15