Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11718
VM0011718Goldmember11718@example.test · +601110011718 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
4,778
Current loyalty balance
Lifetime Spend
RM 5,973
Across 42 visits
Total Visits
42
Since 2024-06-23
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
100d
2026-07-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,778 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 6
Outlet purchase
2026-06-19 · Member activity · RM 109.50
App session
2026-06-07 · OPLUMO Outlet 6
Points credited
2026-05-26 · Member activity · RM 124.10
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 6
Outlet purchase
2026-05-02 · Member activity · RM 138.70
Points credited
2026-04-20 · OPLUMO Outlet 6
Outlet purchase
2026-04-08 · Member activity · RM 153.30