Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11706
VM0011706Goldmember11706@example.test · +601110011706 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,929
Current loyalty balance
Lifetime Spend
RM 3,662
Across 33 visits
Total Visits
33
Since 2025-02-14
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,929 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 11
Outlet purchase
2026-09-01 · Member activity · RM 82.50
App session
2026-08-20 · OPLUMO Outlet 11
Points credited
2026-08-08 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 11
Outlet purchase
2026-07-15 · Member activity · RM 104.50
Points credited
2026-07-03 · OPLUMO Outlet 11
Outlet purchase
2026-06-21 · Member activity · RM 115.50