Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 11704
VM0011704Membermember11704@example.test · +601110011704 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
262
Current loyalty balance
Lifetime Spend
RM 328
Across 8 visits
Total Visits
8
Since 2026-04-23
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
262 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 9
Outlet purchase
2026-08-15 · Member activity · RM 27.75
App session
2026-08-03 · OPLUMO Outlet 9
Points credited
2026-07-22 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 35.15
Points credited
2026-06-16 · OPLUMO Outlet 9
Outlet purchase
2026-06-04 · Member activity · RM 38.85