Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11689
VM0011689Silvermember11689@example.test · +601110011689 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
2,234
Current loyalty balance
Lifetime Spend
RM 2,793
Across 30 visits
Total Visits
30
Since 2025-04-05
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,234 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 11
Outlet purchase
2026-08-28 · Member activity · RM 90.00
App session
2026-08-16 · OPLUMO Outlet 11
Points credited
2026-08-04 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 11
Outlet purchase
2026-07-11 · Member activity · RM 114.00
Points credited
2026-06-29 · OPLUMO Outlet 11
Outlet purchase
2026-06-17 · Member activity · RM 126.00