Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11688
VM0011688Silvermember11688@example.test · +601110011688 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
2,338
Current loyalty balance
Lifetime Spend
RM 2,923
Across 20 visits
Total Visits
20
Since 2025-09-23
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,338 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 10
Outlet purchase
2026-08-19 · Member activity · RM 87.75
App session
2026-08-07 · OPLUMO Outlet 10
Points credited
2026-07-26 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 10
Outlet purchase
2026-07-02 · Member activity · RM 111.15
Points credited
2026-06-20 · OPLUMO Outlet 10
Outlet purchase
2026-06-08 · Member activity · RM 122.85