Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 11683
VM0011683Membermember11683@example.test · +601110011683 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
142
Current loyalty balance
Lifetime Spend
RM 178
Across 7 visits
Total Visits
7
Since 2026-03-05
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
110d
2026-06-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
142 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 5
Outlet purchase
2026-06-09 · Member activity · RM 20.25
App session
2026-05-28 · OPLUMO Outlet 5
Points credited
2026-05-16 · Member activity · RM 22.95
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 5
Outlet purchase
2026-04-22 · Member activity · RM 25.65
Points credited
2026-04-10 · OPLUMO Outlet 5
Outlet purchase
2026-03-29 · Member activity · RM 28.35