Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11682
VM0011682Silvermember11682@example.test · +601110011682 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,193
Current loyalty balance
Lifetime Spend
RM 1,492
Across 30 visits
Total Visits
30
Since 2025-04-22
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,193 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 4
Outlet purchase
2026-09-14 · Member activity · RM 45.00
App session
2026-09-02 · OPLUMO Outlet 4
Points credited
2026-08-21 · Member activity · RM 51.00
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 4
Outlet purchase
2026-07-28 · Member activity · RM 57.00
Points credited
2026-07-16 · OPLUMO Outlet 4
Outlet purchase
2026-07-04 · Member activity · RM 63.00