Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01168
VM0001168Membermember1168@example.test · +601110001168 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
50
Current loyalty balance
Lifetime Spend
RM 63
Across 2 visits
Total Visits
2
Since 2026-09-11
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
50 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 13
Outlet purchase
2026-09-17 · Member activity · RM 21.00
App session
2026-09-05 · OPLUMO Outlet 13
Points credited
2026-08-24 · Member activity · RM 23.80
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 13
Outlet purchase
2026-07-31 · Member activity · RM 26.60
Points credited
2026-07-19 · OPLUMO Outlet 13
Outlet purchase
2026-07-07 · Member activity · RM 29.40